HBSC’s Social Business Solutions Practice helps organizations translate business strategies into action through new on-line social interactions. We recognize that today’s competitive environment pits value chain against value chain and that social business processes are revolutionizing the competitive landscape. Our seasoned resources have expertise with mental modeling, digitized process reengineering, social media and leading edge user-centric design. HBSC has earned the reputation as experts in helping large enterprises evaluate, select, design and implement scalable social business platforms that enable continual process improvement.

An organization’s ability to renew and regenerate itself is a key success factor to survival and growth. Spending money on a one-time re-engineering project and static IT systems ensures that organizational pain points will eventually prevent scalability, limit creativity and decrease an organizations ability to compete. Our Social Business Methodology provides clear direction to client engagements.

Social Business Solutions
Intelligent Enterprises consistently align business technology investment with corporate strategy to generate competitive advantage. Our Social Business Strategy services focus on industry leading technology players including Oracle, Jive and Lithium.

Social CRM Solutions
Customer Relations Management is a critical component of providing a winning customer experience. Our CRM Strategy and Implementation services focus on socially innovating Salesforce.com, Pegasystems, Oracle and SAP solutions.

User Experience Capability
Our User Experience design capability includes Web, Desktop, Mobile and Social Business enablement for Enterprise companies. Through careful User Research, deep customer insights can help differentiate new products and create competitive advantages in the marketplace.

Intense competition, technological change and tightening government regulations ensure organizations are never done re-engineering thier business processes. Organizational scalability, flexibility, productivity and compliance are the primary reasons to implement Social Enterprise systems. Through the implementation of social platforms, our clients have been able to model, build, execute, and monitor mission critical business processes that drive operational and financial efficiencies.

We help some of the world's largest organizations achieve new levels of agility, become more responsive to customers and innovate in ways they often did not know were possible. Our IMAPS strategy and implementation methodology enables organizations to realize rapid and significant business returns.